How to properly pack your package before handing it to a traveller

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A package carried in a traveller's luggage goes through the same bumps and handling as an ordinary suitcase. Good packaging prevents most unpleasant surprises on arrival.

Choose the right container

Pick a rigid box over a simple bag whenever the contents can be crushed or bent. A soft bag loses its shape under the weight of other luggage; a box keeps its shape.

Pad the contents

Fill empty spaces with clothing, newspaper or foam so nothing shifts during the trip. An item moving around inside a half-empty box is the most common cause of damage.

Seal it well

A box's original flaps are almost never enough after a flight or a long drive. Reinforce every opening with sturdy packing tape.

Label the inside and the outside

Write the recipient's name and number on both the outside of the package and on a slip of paper tucked inside the contents. If the outer label gets damaged, the information is still there.

Take photos before the handover

Photograph the closed package from several angles right before handing it to the traveller. If there's a disagreement about the package's condition on arrival, these photos serve as a reference for both parties.

Stick to the weight you declared

Weigh your package before posting your request. A big gap between the declared weight and the real weight complicates the handover and can lead a traveller to refuse the package on the spot.

Check the list of prohibited items

Every route has its own list of prohibited or regulated items, shown automatically when you post a request in the app. A package containing an item not allowed on that route should never be offered to a traveller.